Effective date: September 2, 2026
ArmorWrap.com ("ArmorWrap," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit ArmorWrap.com, create an account, place an order, contact us, or otherwise use our website and related services (collectively, the "Services").
By using the Services, you acknowledge the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Services.
1. Personal Information We Collect
The personal information we collect depends on how you interact with us and may include:
Information You Provide
- Contact information: name, billing and shipping address, email address, and telephone number.
- Account information: username, password or other credentials, saved addresses, order history, and account preferences.
- Order and transaction information: products ordered, vehicle information or selections needed to produce a kit, order totals, payment status, shipping details, returns, warranty requests, and related records.
- Payment information: payment card or other payment details submitted through our payment processor. We generally do not directly store complete payment card numbers or card security codes.
- Communications: messages, emails, reviews, survey responses, photographs, installation questions, and other information you send to us.
Information Collected Automatically
When you use our website, we and our service providers may automatically collect:
- IP address, browser type, device type, operating system, language, and approximate location derived from IP address;
- Pages viewed, links clicked, referring and exit pages, searches, products viewed, shopping-cart activity, and dates and times of visits;
- Cookie identifiers and similar online identifiers; and
- Information about website performance, errors, security events, and interactions with our emails.
Information From Other Sources
We may receive information from payment processors, shipping carriers, fraud-prevention providers, analytics providers, and other service providers. For example, a payment processor may tell us whether a payment was approved, and a carrier may provide delivery status.
2. How We Use Personal Information
We may use personal information to:
- Operate, maintain, and improve the Services;
- Process payments, fulfill and ship orders, provide order updates, and handle returns, warranty requests, or customer support;
- Confirm vehicle and product selections and produce made-to-order paint protection film kits;
- Create and manage customer accounts;
- Respond to questions, requests, reviews, and other communications;
- Send transactional messages and, where permitted, promotional communications;
- Measure website traffic, performance, and the effectiveness of our communications;
- Detect, investigate, and prevent fraud, misuse, security incidents, payment disputes, and other harmful activity;
- Enforce our terms, policies, and agreements; and
- Comply with legal, tax, accounting, regulatory, and law-enforcement obligations.
3. Cookies and Analytics
We and our service providers use cookies and similar technologies to keep the website functioning, remember your preferences and cart, understand how visitors use the site, maintain security, and prevent fraud.
Some cookies are necessary for the website to work. Certain analytics cookies may be optional depending on applicable law. You can manage cookies through our cookie controls, when available, and through your browser settings. Blocking some cookies may affect site features, saved carts, login functions, or checkout.
We may use an analytics provider to help us understand aggregate website traffic and improve the Services. We do not use personal information collected through the Services to serve targeted advertisements to you on other websites.
4. How We Disclose Personal Information
We may disclose personal information to the following categories of recipients:
- Service providers and contractors that provide website hosting, data storage, payment processing, order management, customer support, email delivery, analytics, fraud prevention, security, and other business services;
- Shipping and fulfillment providers that deliver orders or provide shipment tracking;
- Analytics providers that help us understand site usage and website performance;
- Professional advisers, such as accountants, insurers, auditors, and attorneys;
- Government authorities or other parties when we reasonably believe disclosure is required by law, necessary to protect rights or safety, or appropriate to investigate fraud or unlawful activity; and
- Parties to a business transaction involving an actual or proposed merger, acquisition, financing, reorganization, bankruptcy, or sale of all or part of our business or assets.
We may also disclose information at your direction, with your consent, or in a form that cannot reasonably be linked to you.
5. No Sale of Personal Information or Targeted Advertising
We do not sell personal information, share personal information for cross-context behavioral advertising, or process personal information for targeted advertising as those terms are defined under applicable U.S. state privacy laws.
We do not knowingly sell or share the personal information of consumers under 16 years of age.
6. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to complete transactions, provide customer service, maintain warranty and order records, prevent fraud, resolve disputes, enforce agreements, and satisfy legal, tax, accounting, and regulatory requirements. Retention periods vary based on the type of information, the nature of our relationship with you, and applicable legal obligations. When information is no longer reasonably needed, we may delete, de-identify, or aggregate it.
7. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no website, transmission, or storage system is completely secure, and we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential and for notifying us if you believe your account or information has been compromised.
8. Your Choices
- Account information: You may update certain information by signing in to your account or contacting us.
- Marketing emails: You may unsubscribe using the link in a promotional email. We may still send non-promotional messages about orders, accounts, security, or customer-service matters.
- Cookies: You may use our cookie controls, where available, or adjust your browser settings. Browser settings operate separately for each browser and device.
9. U.S. State Privacy Rights
Depending on where you live, state law may give you certain rights concerning your personal information. These may include asking us to:
- Tell you whether we have personal information about you;
- Give you a copy of certain information we have about you;
- Fix information that is inaccurate;
- Erase information when the law requires us to do so;
- Explain the types of information gathered, where it came from, why it was used, and the types of parties that received it; and
- Review a decision we made about your request, when state law provides that right.
We do not sell personal information or use it for targeted advertising. We will not treat you unfairly for exercising a privacy right. To make a request, use the Contact Us page in our website menu or call the number in Section 15. Please explain what you are requesting and provide enough information for us to locate the relevant records. We may need to confirm your identity before responding. If we cannot do so, we may be unable to complete the request.
Where permitted, an authorized agent may contact us on your behalf. We may ask for proof that the person is authorized to act for you and may contact you directly to confirm the request. If state law gives you a right to ask us to review our response, contact us again and label the message "Privacy Appeal."
10. California Notice at Collection
During the previous 12 months, we may have gathered these categories of personal information: identifiers such as name and contact details; customer records; purchase and order information; website and device activity; approximate location based on IP address; and messages, photographs, or other material you choose to send us. This information comes from you, your device, and companies that help us process payments, prevent fraud, operate the website, or deliver orders. We use it for the purposes explained in Sections 2 and 3.
We may provide these categories to companies that perform services for us, including payment, shipping, hosting, security, fraud prevention, analytics, and professional services. We may also provide information when legally required or in connection with a business transfer. We do not sell personal information or provide it for cross-context behavioral advertising.
We do not use sensitive personal information for purposes that create a right to limit under California law. Our retention practices are explained in Section 6.
California residents may exercise the rights explained in Section 9. California residents may also ask about personal information provided to third parties for their own direct-marketing purposes under California's "Shine the Light" law, where applicable.
11. Children's Privacy
The Services are intended for a general audience and are not directed to children under 13. We do not knowingly gather personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can review and, where appropriate, remove it.
12. Third-Party Websites and Services
The Services may link to websites, platforms, or services operated by others. We are not responsible for their privacy, security, or content. We encourage you to review their privacy policies before providing information to them.
13. Visitors Outside the United States
ArmorWrap is based in the United States. If you access the Services from another country, your information may be transferred to, stored in, and processed in the United States and other locations where our service providers operate, subject to applicable law.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated effective date. If required by law, we will provide additional notice or obtain consent before a material change takes effect.
15. Contact Us
If you have questions about this Privacy Policy or want to submit a privacy request, contact us at:
ArmorWrap
Phone: (866) 927-5678
Online: Use the Contact Us page in the ArmorWrap.com website menu.
Website: ArmorWrap.com
